Kenridge Pulse Dermatology and Laser PTY (LTD)

Unit 1B The Ridge Office Park,

Door De Kraal Street Kenridge, 7550

Business Reg: 2017/656407/07

www.pulsedermatologyandlaser.com

info@pulsedermatologyandlaser.com

021 914 0447

PRIVACY POLICY

PULSE DERMATOLOGY AND LASER ONLINE STORE (POPIA COMPLIANT)

Last Updated: 10 September 2026

Introduction

Welcome to the Privacy Policy of Pulse Dermatology and Laser. We operate as an online third-party skincare shop based in South Africa. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit and purchase from our online store, in absolute accordance with the Protection of Personal Information Act, No. 4 of 2013 (POPIA).

Information We Collect

To provide you with our retail services and personalized skincare recommendations, we collect the following categories of personal information:

Personal Identifiers: Name, surname, identity or passport number, gender, and date of birth.

Contact Details: Email address, contact number, delivery address, and billing address.

Financial Information: Payment data processed securely via our third-party payment gateways (we do not store raw credit card details).

Skincare Profile Data: Skin concerns, conditions, or preferences provided by you voluntarily to receive customized third-party product matching.

Technical & Usage Data: IP address, browser type, device profiles, and cookie tracking analytics when navigating our platform.

Legal Basis and Purpose of Processing

We process your personal information strictly for the following purposes under POPIA requirements:

Contract Performance: To process, dispatch, and deliver your skincare product orders.

Customer Support: To provide tailored advice regarding the third-party skincare brands stocked on our portal.

Marketing: To send updates, newsletters, and specialized promotional offers, subject to your explicit opt-in preference.

Legal Compliance: To adhere to local South African tax regulations, financial accounting laws, and consumer protection structures.

Sharing and Disclosure of Personal Information

We never sell your information. We share your personal data exclusively with essential Operator partners to fulfill our direct service contract with you:

E-commerce Platforms: Standard e-commerce engines hosting our infrastructure.

Payment Gateways: Secure, POPIA-compliant transaction processing entities.

Courier Companies: Local South African logistics partners managing physical delivery to your doorstep.

Regulatory Authorities: Only when legally compelled to protect our community or comply with state-enforced oversight.

International Data Transfers

Some of our software tools or cloud storage architecture may be hosted outside South Africa. Whenever personal information is transferred cross-border, we ensure that the recipient country maintains data protection laws equivalent to POPIA, or that the recipient is bound by clear binding corporate agreements protecting your privacy.

Security of Your Information

We implement strict technical and organizational measures to safeguard your information from unauthorized entry, destruction, loss, alteration, or exposure. This includes secure data transmission layers (SSL), restricted administrative rights, and routine checks on our external storage systems.

Retention of Data

Your data will only be kept for as long as it remains necessary to fulfil the primary collection purposes, or to meet statutory records preservation duties defined by South African trade and tax regulations.

Your Legal Rights

Under Chapter 5 of POPIA, you possess the legal right to:

Request confirmation and details of the personal data we store regarding you.

Request the update, correction, or rectification of outdated or wrong profile details.

Object to data processing for marketing or revoke consent previously granted.

Request the absolute deletion or destruction of your record archive, subject to standard legal limitations.

Contact Details & Information Officer

If you have any questions, wish to exercise your rights, or want to reach out regarding data privacy, please contact our office:

Company Name:

Pulse Dermatology and Laser

Email Address:

info@pulsedermatologyandlaser.com

Information Officer:

Toni Harris Regional Manger

Physical Address:

Unit 1B The Ridge Office Park, Door De Kraal Street, Kenridge 7550

You also possess the absolute right to lodge a direct complaint with the South African Information Regulator at any stage via enquiries@inforegulator.org.za.

Kind regards Amy Knoetze

Founder and CEO Pulse Dermatology and Laser info@pulsedermatologyandlaser.com